Exploring the role of organizational trust in moderating the relationship between perceived organizational justice and proactive behaviour

  • Okon A. Umoren


This study examined the moderating role of organizational trust in the relationship between perceived organizational justice and proactive work behaviour. Six hundred and twenty-nine commercial bank employess in Akwa Ibom state, South-South Nigeria took part in the study. They were selected from a population of 1,074 staff, using purposive sampling technique, while the banks were selected using systematic sampling technique. Three instruments were used for data collection, namely, Measure of Organizational Justice (MOJ), Organizational Trust Inventory (OTI), and Proactive Personality Scale (PPS). A cross-sectional design
was adopted for the study. Data generated were analyzed using Hayes’ multiple regression PROCESS macro for SPSS in order to test the hypotheses. Result of the study indicated that distributive, procedural, and informational justice were significantly related with proactive behaviour. Similarly, organizational trust was positively related with proactive behaviour. As expected, organizational trust moderated the relationship between procedural justice and proactive behaviour of bank employees. Recommendations for harmonious working relations between employers and employees were offered.